DHS Field Service Representative II - Spokane, WA at Spokane

Job Description

DJO Global is a leading developer, manufacturer and distributor of high-quality medical devices and services that provide solutions for musculoskeletal health, vascular health and pain management. We have an immediate opening for a Field Service Representative in Spokane, WA for our DJO Healthcare Services Division.Under limited supervision, assist in carrying out the company?s mission by providing professional customer service to clinics, physicians, therapists and patients. Serve as liaison between site and corporate office.Essential Job Functions:Manage inventory to designated replenishment level.Manage product mix of franchise vs. non-franchise to designated level.Coordinate required audits of inventory as set forth by the DJOHS management team.Fit devices on patients and provide patient education of soft goods, bracing, electro therapy, bone growth stimulation, traction, and all other DJO products dispensed at clinics.Complete and deliver appropriate documentation to billing department, following all necessary compliance and regulatory processes. Obtain Certificate of Medical Necessity forms and chart notes as necessary and forwards to the Billing Department.Conduct pre-authorization of claims as required by individual insurance contracts.Perform functional brace measuring and fitting as prescribed by the physician?s of the clinic. Ensure proper completion of DJO measuring forms and Insurance Billing Information forms for functional brace fitting. Coordinate with patients for follow-up fitting appointments as necessary.Our product lines include rigid and soft orthopedic bracing, hot and cold therapy, bone growth stimulators, vascular therapy systems and compression garments, electrical stimulators used for pain management and physical therapy products. Our surgical division offers a comprehensive suite of reconstructive joint products for the hip, knee and shoulder. Our products are marketed under a portfolio of brands including Aircast, Chattanooga, CMF?, Compex, DonJoy, Empi, ProCare and DJO Surgical.

Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience - 4+ years of experience in a hospital, clinic or physician?s office or as an independent contractor working directly in the care of the orthopedic patient or related injuries with completion of an Orthopedic Technology, Athletic Trainer or Physical Therapy program and certification by the governing board of that field required. Board for Orthotics/Prosthetics certification (BOC) preferred, as is demonstrated experience with the application of soft goods/functional bracing; dealing with multiple physicians in a high volume clinic preferred. Or, without clinical or independent contractor experience dealing directly with orthopedic related injuries or the aforementioned certifications, completion of a Bachelors Degree in Healthcare related sciences.DJO is a portfolio company of the Blackstone Group.EEO/AA-M/F/VET/HANDICAP
Country: USA, State: Washington, City: Spokane, Company: DJO GLOBAL.