Corporate Travel Coordinator at Seattle

Job Description

PRIMARY FUNCTION:

Primary responsibilities to coordinate Seagoing hotel room blocks with contracted hotels and individual hotel arrangements. Communicate hotel arrangements in accordance with company and department guidelines. Responsible for assisting HAL/SBN Business Travelers with all aspects of their travel including, but not limited to air, hotel, and car reservations.

ESSENTIAL FUNCTIONS:

Responsible to coordinate Seagoing hotel room blocks with contracted hotels and individual hotel arrangements for assigned Ships as needed; while evaluating costs to ensure all travel is within Seagoing budget guidelines.

Ensure that all parties involved, including: manning agents, planning managers, ships, transfer and port agents, and employees are informed of all the hotel arrangements in a timely manner in accordance with company guidelines.

Responsible for assisting HAL/SBN Business Travelers and Admins, as assigned. With ability to provide timely, accurate and organized responses while processing their travel requirements.

Evaluating costs and services available, which best suit each travelers requirements including reduced rate opportunities for air, hotel, and car reservations as received along with changes or deviations; within the airline reservations system and via phone/email.

Quality control each reservation completed and prepare for ticketing via airline system; including all necessary reporting data in PNRs.

Review exceptions and conflicts to policy with Supervisor to determine alternatives and direction.

Maintain positive and professional rapport with all internal and external customers.

Assist Supervisor and Manager with special programs and projects as directed.

Job Requirements

• One year travel industry experience required
• Experience with Sabre required, familiarity with other GDS systems desirable
• Knowledge of Air Tariff rules and regulations
• PC skills, Excel, Word, experience desirable
• Understanding of the Holland America Line product
• Strong interpersonal and communication skills
• Strong organizational, problem solving skills, and the ability to handle multiple priorities.
• Ability to work independently and meet deadlines
• Ability to work weekends, Holidays and overtime based on business need

Country: USA, State: Washington, City: Seattle, Company: Holland America Line Inc..