Senior Service Engineer at Redmond

Job Description

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Job Requirements

Mandatory Technical Skills:

-  Performs support activities which include; service requests, incident resolution, enhancements
•  Production support, system monitoring, analysis reporting and application and system process evaluation
•  Consults with developers, business analysts, and end users and will apply systems analysis techniques
•  Procedures to determine hardware, software, or system functional specifications
•  Will document, analyze, and periodically test computer systems or programs based on defined system design specifications
•  Provides continuity planning and support administering network backup systems design and implementation
•  Works in conjunction with the technical resources - 3-4 years of production support experience managing enterprise applications
•  Strong experience in SQL Administration including performance tuning, TSQL, Troubleshooting and data analysis, installations, and restoration and recovery strategies. DW experience preferred.
•  Ability to analyze live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability clustered environments
•  Strong knowledge in Windows Server, Active Directory, IIS, SQL, Clustering, and Load Balancing is required. (Exchange, Virtual Machines, SCOM preferred)
•  Experience with HTML, CSS, ASP, ASP.NET, VBScript desired
•  Outstanding customer service/focus skills required
•  Exposure to MOF/ITIL processes are desired

Location:
Redmond, WA
Candidates should be local to Washington State

Country: USA, State: Washington, City: Redmond, Company: Tata Consultancy Services.