HIM - Epic Instructional Designer at Seattle

Job Description

Key Functions

• Coordinates and executes the development and implementation of the training program for the assigned applications within the Epic electronic medical records system, to enable students to become fully competent in using the Epic system to perform their specific job duties. Work includes 1) developing application training materials to include integration of policies, procedures, and Epic system functionality into the tools, 2) maintaining the training environment, 3) delivering training to both trainers and end-users, 4) planning and overseeing the day-to-day activities of the assigned application training team, and 5) overseeing the completion of training deliverables.
• Work requires a complex level of understanding of adult education and learning practices and principles, as well as a thorough level of understanding of the Epic application.

Responsibilities

• Assists Training Manager and project teams with establishing and implementing a training strategy and training plans for assigned applications.
• Collaborates with Business, IT leadership, Training Manager and the application team to assist in the
• development and implementation of a training strategy for the assigned application module.
• Partners with the application teams and other members of the training team to identify and document the analysis of complex workflows.
• Develops detailed curriculum content and training support materials.
• Ensures that training content in course materials is accurate, complete and meets the needs of students.
• Assigns and approves training materials to be completed by subordinate staff.
• Participates in cross-functional teams to identify and document functional requirements, workflows and policies that help determine the training curriculum and content by role.
• Maintains adequate and appropriate documentation.
• Conducts training follow-ups and program evaluations, and consolidates and reports data to facilitate program improvement.
• Plans and oversees the day-to-day activities of assigned application training team.
• Builds, tests and maintains the application training environment.
• Provides training support during all phases of the Epic implementation, including training Credentialed Trainers and providing direct training to end users.

Additional Responsibilities

• Leads Credentialed Trainers in the completion of training responsibilities.
• Compiles and reports status of training progress to Training Manager and others on a weekly basis.
• Performs related duties as required.

Job Requirements

Education

• Bachelors degree in education, healthcare or related field and two years experience in adult education, including experience in planning and developing learning objectives and course materials, maintaining accurate documentation and statistical data, and providing follow-up evaluation.

Experience Required qualifications:

• Two years of experience in leading teams (3 people) is required. Experience specific to assigned application area is required.
• Experience in training for implementation of a Clinical or Revenue Cycle Information System, and/or working in healthcare operations, is preferred.
• Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position.
• Knowledge of the concepts, standards and practices relating to adult learning, continuing education and educational effectiveness.
• Knowledge of the assigned application area.
• Ability to develop/customize curricula, course content/outlines, training tools, participant materials and related documentation.
• Ability to incorporate adult learning principles into the planning and development of lesson plans and user guides for training classes.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Knowledge of approaches, tools and techniques for delivering formal and informal training programs and evaluating their effectiveness.
• Ability to assess and translate organization/customer needs to learning objectives and devise effective training solutions.
• Ability to read, understands, interpret and apply technical manuals and documentation.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Adheres to and exhibits our core values:
  Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
  Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
  Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
  Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Catholic Health Initiatives and its organizations are Equal Opportunity Employers. CBCHI

Shift: 1

Scheduled Hours per 2-week Pay Period: 80

Weekends Required: Occasional

Status: Full Time
Country: USA, State: Washington, City: Seattle, Company: Catholic Health Initiatives.