Customer Service Coorespondent at Seattle

Job Description

SmartTalent is seeking a Customer Service Correspondent for a paper company in Seattle.  Successful candidate must have a high school diploma and 2-3 years of exp in Customer Service, Account Management, and warehouse distribution ideally in the paper industry.  Must work well under pressure, excellent problem solving skills and able to build a rapport with customers.  This position is full time.  Selected candidates must be able to work any day Monday thru Friday 8am-5pm with some overtime which may include weekends.

 

Positions will process and coordinate orders in conjunction with sales, customer orders, production, and shipping. 

 

Duties include but not limited to:

-  Answer phones as well as relationship building with customers.

-  Process orders and initiate cost requests

-  Troubleshoot customers’ issues

-  Process accounting credits

-  Participate in meeting clients face to face with the sales team

-  Other duties as needed.

Job Requirements

Requirements:

2-3 years of experience in Customer Service, Account Management in the manufacturing or warehouse distribution industry.

High School Diploma or GED required

Flexible and able to handle change

Self-Motivated and able to meet deadlines with little direction

Be a Team Player

Able to work in a fast pace and high stress environment

Strong communication skills (verbal and written)

Excellent Problem solving skills

Experience building relationships with customers

Strong Computer Skills

 

Position is located in Seattle

Pay $14-$19 DOE

 

If you have the experience and requirements listed we would love to hear from you!  Please forward your resume to: [Click Here to Email Your Resum] with Customer Consultant in subject line.

Country: USA, State: Washington, City: Seattle, Company: SmartTalent.