Mail/Print/Customer Service Associate - On Call, Flexible Opportunity - Downtown Seattle at Seattle

Job Description

Pitney Bowes Seeks an On Call Mailroom/Print/Customer Service Associate

Pitney Bowes provides technology solutions forsmall, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. The companys solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes is the only firm that includes direct mail, transactional mail, call centers and in-store technologies in its solution mix along with digital channels such as the Web, email, live chat and mobile applications. Pitney Bowes has approximately USD$5 billion in annual revenues and 27,000 employees worldwide. Pitney Bowes: Every connection is a new opportunity.

This position will sit in our Pitney Bowes Management Services business unit. This business unit helps our customers compete more effectively by taking care of critical yet non-core services to allow them to focus on what they do best. These services include: professional consulting, mail-and-document management and managed output services to integrated content management.


PBMS is currently seeking an On CallCustomer Mail/Print/Customer Service Associate.The right candidate will be an integral part of our talented team, supporting our continued growth.
This is an On Callpositionand does not guarantee aminimum number of hours.
Schedule will fallbetween 7:00am to 6:00pm, Monday through Friday.

Key responsibilities include:

• Fill in for employees out on scheduled and unscheduled absences (vacation, personal leave, special projects, etc)
• Travel/driveto multiple sites within the Seattle area
• Hours are flexible and manager notifies you a few days in advance prior to the start of a project; or schedules you prior for pre-scheduled events
• Work varying shifts between 7:00am to 6:00pm based on operational needs
• Perform any and all duties as assigned by management to include: mail services, reprographics services, hospitality services,fax services, courier and messenger services
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Take direction from supervisor or site manager
• Maintain all logs and reporting documentation; attention to detail
• Participate in cross-training and perform other duties as assigned

All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply

Job Requirements

Required Qualifications:

• Minimum of1 yearcustomer service related experience
• A valid drivers license and good driving record
• Willingness to travel to multiple sites within the Downtown Seattle area
• Previous experience in mail, reprographics or reception services
• Ability to work flexible schedule to meet changing needs of multiple accounts
• Lifting up to70 pounds or maximum allowed by state law with or without accommodation
• Standing, walking and or sitting for long periods of time, with or without accommodation
• Ability to bend, reach, squat, push/pull a mail cart with up to a 400 lbs capacity with or without accommodation
• Excellent communication skills both verbal and written
• Must possess solid PC skills in navigating Microsoft Outlook, Word and Excel
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employers attendance policy
• Willingness to submit to a pre-employment drug screening and criminal background check

To learn more about Pitney Bowes and the many other opportunities available, please visit www.pb.com/careers.


Country: USA, State: Washington, City: Seattle, Company: Pitney Bowes.