Customer Service Representative at Ritzville

Job Description

WILLINGNESS TO:

Ask customers if they are interested in purchasing additional items (suggestive “plus" selling)

Be professional, friendly and helpful to customers, vendors, and co-workers and follow Company policies

Work alone and with others

Follow Company policies as well as State and Federal laws

Work with minimum direction and follow instructions given by supervisor(s)

PHYSICAL ABILITY – THE EMPLOYEE MUST HAVE THE ABILITY TO:

Be exposed to cold or hot temperature extremes performing in the walk-in cooler, freezer and/or outdoors

Bend at waist with some twisting during the workday

Clean interior/exterior areas (trash disposal, bathrooms, spills, etc.)

Grasp, reach and manipulate objects with hands continuously throughout the day. (This requires eye-hand coordination, and may occasionally require climbing a ladder to store/retrieve materials or place/remove signs)

Occasionally lift and/or carry up to 50 pounds from ground to waist (to replenish fountain syrups, ice, etc.)

Push/pull with arms up to a force of 20 pounds (utilizing a hand-truck, sweep and mop the floors, etc.)

Routinely lift and/or carry up to 30 pounds from ground to overhead (stocking/maintaining inventory levels on the shelves, in the cooler and freezer, etc.)

Stand, stoop and/or walk for an entire shift

MENTAL CAPABILITIES:

Accurately complete daily paperwork

Properly ring up all sales on a cash register, accurately count back change, handle money, checks, and other types of payment received for products sold

OPERATION OF EQUIPMENT:

Efficiently perform multi-function operations of all store equipment (fuel pumps, measure fuel tank levels, etc.)

Maintain property and equipment to ensure customers have a safe shopping experience

SAFETY:

Follow Company Loss Prevention and Safety Procedures. (Company’s 5 minute “incident notification" rule), and wearing suitable clothing for safety purposes, etc.)

  We offer competitive benefits. Attractive benefit package that includes Medical/Vision/Dental, 401K Plan, Tuition Reimbursement, Paid Vacation, Holidays, Bonus Potential, ADVANCEMENT OPPORTUNITIES and more!!

 

THE ABOVE DUTIES ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF

WORK PERFORMED BY THOSE ASSIGNED TO THIS JOB. THEY ARE NOT INTENDED TO BE A

COMPLETE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF THIS

POSITION.

 

Job Requirements

MINIMUM REQUIREMENTS:

Ability to communicate (orally and in writing) in English

Capable of being at work as scheduled to relieve prior shift employees

Experience in retail sales preferred

Legally eligible to work in the United States

Reliable transportation to and from the store

Country: USA, State: Washington, City: Ritzville, Company: Circle K Stores, Inc.