Assistant Store Manager (Bellevue) at Bellevue

Job Description

LOCCITANE EN PROVENCE, founded in 1976 in the Provence region of France, is a worldwide brand that offers premium, natural-based, personal care and well being Provencal products and services. LOCCITANE continues to grow, opening several new boutiques nationwide. LOCCITANE seeks to revive the Provencal way of life and traditions through high quality, effective personal care products as a great answer for natural well-being.

POSITION SUMMARY:
The Assistant Store Manager is responsible for supporting the Store Manager, recruiting and building talent, driving results and managing operational excellence, and building brand awareness and loyalty in order to deliver consistent positive customer experiences and deliver sales and profitable growth.

Major Responsibilities:
-Acquire strong product knowledge of the entire LOccitane product line
-Advise and assist customers with their choices of products for themselves and for gifts
-Acquire extensive knowledge of LOccitane skincare product lines
-Manage, supervise and train staff
-Provide outstanding customer service
-Communicate LOccitane standards and expectations to management team and sales associates
-Maintain LOccitane standards and hold staff accountable for providing quality customer service and achieving sales goals
-Analyze and review sales associates performance
-Develop coaching logs and refine selling techniques on store wide and individual basis
-Maintain, train and coach LOccitane visual and merchandising standards
-Develop a Preferred Customer Registry for follow-up phone calls, product launches, and exclusive events
-Develop a skincare customer base
-Recruit, hire and train sales associates and future management candidates

Job Requirements

-4+ years work experience in retail sales
-Proven ability to motivate a sales force
-Must present a positive professional and energetic attitude
-Must possess a passion for customer service and selling
-Excellent oral and written communication skills required.
-Basic math skills are necessary.
-Computer literacy including MS Office a plus

What we offer in exchange for your efforts:
-A highly competitive salary/compensation
-Bonus opportunities
-A warm, open, fun and friendly working environment
-Outstanding benefits for fulltime employment:
-Paid Vacation
-Generous discount
-Medical, Dental, Vision Insurance
-Healthcare and Dependent Care Flexible Spending Accounts
-Transit and Parking Reimbursement Accounts
-401(k)

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Country: USA, State: Washington, City: Bellevue, Company: L'OCCITANE, Inc..