Medical Customer Service Rep at Seattle

Job Description

Do you have awesome Customer Service skills in a Medical Setting? Are you punctual, efficient, ethical and professional? Manpower has a great opportunity for you.Duties and Responsibilities:Greet customers in a professional and enthusiastic wayAnswer telephone calls promptly Demonstrate in-depth knowledge of products, placement, availability, price and use Efficiently assess customer needs for product or services Educates patients/clients on medical products and services Fit and sell medical products and services to customers Continued education on industry billing criteria as it relates to specific customer insurance requirements Process customer orders and accurately input customer orders into the computer Initiate and complete new patient referral information files and assist in setting up new accounts where applicable Handle cash sales accurately Keep showroom stocked, clean, organized and presentable Route patient information to appropriate personnel/departments as necessary to order, deliver and bill medical products and services Arranges necessary referral to community agencies or for those traveling, to assist in continuity of care Load products into customer vehicle Dispatch Route Managers when required Adhere to all established procedures, policies and safety rules Perform other tasks as assigned or neededAdditional Answer billing and other customer questions or direct customer to proper billing personnel Maintain accurate cash sales records and bank deposits, including ROAs when required Participate in both vendor and in-services Keep work area clean and safeKnowledge, Skills and Abilities: Excellent customer service skills Excellent verbal communication skills, especially over the telephone Excellent written communication skills Good typing and 10-key skills Ability to work with diverse clientele In-depth knowledge of home medical products, placement, availability and pricing Ability to occasionally lift and/or carry objects weighing up to 100 lbs. Ability to sit, stand and walk for extended periods of time Accurately enter data into computer and acquire a working knowledge of any softwareapplications applicable to the position Perform basic mathematics calculations Read reports, computer screens, etc. Perform task requiring manual dexterity (i.e. processing paperwork, filing, stapling, sorting, etc.) Detail orientedMachines Operated: Computer terminal 10-key adding machine Other office machines (copy machine, fax machine, etc.) Hand TruckEducation or Experience Required: High school graduate or equivalent, college degree preferred Medical background including Respiratory Therapy and Nursing experience is a plus Medical billing experienceThis is a temp to hire opportunity with a starting pay of $13.50/hr. Please send your resume to [Click Here to Email Your Resum] for immediate consideration.

Job Requirements

 
Country: USA, State: Washington, City: Seattle, Company: Manpower.