Job Description
DeVry University is actively seeking individuals with a background in customer service, retail or recruitment interested in starting a new career in Admissions in the educational field. Our Admissions Advisors are responsible for working with prospective students; from educating/marketing prospective students on our programs to qualifying them for enrollment.Our Admissions Advisors work in an inbound/outbound call center environment. Our call center is open Monday thru Friday from 9:00am to 8:00pm and Saturday from 9:00am to 1:00pm. Candidates must be open to working a variety of schedules. Specific hours will be discussed further during interview phases.
- Complete certification process and associated training to develop broad Admissions knowledge
- Network and develop professional relationships to generate personally-developed inquiries
- Provide excellent customer service to students through application and enrollment process
- Screen potential student applicants by phone and sets campus interviews
- Assess prospective students to ensure they have the potential, traits, characteristics and financial wherewithal to be enrolled through graduation
- Conduct personal interviews to qualify candidates and to explain academic programs
- Advise students in program selection, test counseling, registration, etc.
- Provide general customer service to students from enrollment through graduation
- Adhere to laws and regulations governing student recruitment activities as well as DeVry Code of Business Conduct and Ethics
- Complete other project sand duties as assigned
The following is a list of qualifications we believe will help new hires succeed in our Admissions Advisor opportunity.
Required:
- Outstanding written and verbal communication skills are required
- Candidates must show a passion and enthusiasm for education
- Ability to work within a team and be a team player
- Capacity to work in a fast-paced environment and to be a self-starter
- Bachelors degree is preferred but not required
- Background working in a customer service, retail or recruitment environment is helpful
- Previous admissions experience is helpful but not required
Job Requirements
Country: USA, State: Washington, City: Federal Way, Company: Devry University.
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