Customer Service and Sales Representative - Bellingham, WA at Bellingham

Job Description

Customer Service & Sales Representative Please contact Holly Baker with any questions [Click Here to Email Your Resum] or (360) 527-3882 Our friendly and knowledgeable Customer Service Reps let their interpersonal skills shine as they resolve a variety of customer inquires such as technical and billing questions for T-Mobile customers across the U.S. In this role youll be empowered to solve problems independently and make decisions that you consider to be in the customers best interest. Youll also be able to keep up to date with our ever-evolving technology and translate this information into terms your customers can understand. While youll have all the training you need to work independently, youll also enjoy the support of an encouraging team and knowledgeable leaders so at the end of the day, you can feel good about the job that youve done. Plus, youll also enjoy the incentives and recognition T-Mobile has in place to reward the efforts of your performance and the opportunities for advancement make it perfect for people looking to establish a long-term career with T-Mobile.As a Customer Service Rep you will responsible for building effective working relationships, making sound decisions, successfully making changes, initiating action and achieving results. Pay is between %2412.11 - %2413.52/hr plus opportunity for bonus after training.

Job Requirements

Minimum Required

• Six months to one year customer service experience
• Call center and wireless experience a plus
• Demonstrated competency in Windows
• Keyboarding proficiency and use of automated systems
• Stellar verbal and written communication skills
• Strong problem solving skills
• Ability to thrive in a lively working environment and multi-task
• The flexibility to work weekends and other varied shifts as assigned

Education Minimum Required

• High School Diploma/GED

As Americas Un-carrier, T-Mobile US, Inc. (NYSE: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The companys advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.You can also expect that it will be high energy from day one at T-Mobile: career growth, personal recognition, and diversity are all part of the mix. Youll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401(k) plan, advanced training, and more.T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

Req Number: 13003445


Country: USA, State: Washington, City: Bellingham, Company: T-Mobile - Customer Service.