Parts Manager - Everette Mall Washington at Everett

  Parts Manager

The Parts Manager is responsible for assisting the Retail Manager in the effective operation of the Parts department and ensuring that it operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The Parts Manager will primarily be responsible for delivering expected sales of hard parts to retail, commercial and service customers and customer service results primarily through strict adherence to inventory control programs and in-stock standards, reduction in “outside” parts purchases through secondary vendors and strict adherence to mark up maintenance of “special order” merchandise. The Parts Manager will utilize an extensive knowledge of automotive parts from work experience and ASE Parts certification to effectively source parts for internal and external customers. This individual also provides auto parts technical information, knowledge and guidance as well as motivational leadership motivational leadership and direction to Sales Associates involved with selling parts and Service Associates responsible for the installation of parts. 

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Sales, Profit and Productivity
• Inventory Control
• Customer Service
• Merchandise Presentation and Facility Maintenance
• Safety, Loss Prevention and Procedural Compliance
• Human Resources
• Additional Responsibilities

ORGANIZATIONAL RELATIONSHIPS: 

This position reports directly to the Retail Manager. In the Retail manager’s absence, reports to the Retail Sales Manager and directs the activity of Sales Associates assigned to the Parts department .

 RequirementsREQUIRED QUALIFICATIONS: 

Knowledge, Skills & Abilities: 

• Strong people management and leadership skills
• Approachability
• Customer Focus
• Drive for Results
• Integrity and Trust
• Excellent verbal and written communication
• Sound business sense; ability to analyze, prioritize, identify and execute solutions
• Strong organization and time management skills
• A comprehensive understanding of automotive industry: parts, tires, service and accessories

 Requirements

Minimum Educational and /or Experience Level: 

•   Two years related experience in retail management, preferably automotive
•   Completion of two-year college or technical school program
•   Equivalent combination of education and experience with proven results

Certificates, Licenses, and/or Registrations:

• Current, valid drivers license issued in state of residence.
• ASE Parts Specialist certification desirable but must be obtained within first year of employment

Country: USA, State: Washington, City: Everett, Company: Pep Boys.