O&M Operations Manager-Tacoma/Seattle at Tacoma

Johnson Controls is a global diversified technology and industrial leader serving customers in more than 150 countries. Our 162,000 employees create quality products, services and solutions to optimize energy and operational efficiencies of buildings; lead-acid automotive batteries and advanced batteries for hybrid and electric vehicles; and interior systems for automobiles. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. Through our growth strategies and by increasing market share we are committed to delivering value to shareholders and making our customers successful. In 2011, Corporate Responsibility Magazine recognized Johnson Controls as the #1 company in its annual "100 Best Corporate Citizens" list. For additional information, please visit http://www.johnsoncontrols.com
(EEO/AA Employer)

Pay Grade: 57

Responsible for managing the day to day operations of various facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a cost effective, safe and efficient manner. Works in cooperation with customers local management and O&M service subcontractors. Is responsible for managing local facility operations in accordance with approved operating guidelines and managing the corresponding budget. Leads O&M facility staff on large individual sites or a group of remote sites. This role would typically be found on contracts that are between $8M and $12M in

size with budget responsibility of up to $5 M.

PRINCIPLE DUTIES:

Ensures that all facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved budget and the customers requirements to fulfill O&M contractual obligations.

Maintains a proactive relationship with customer and understand business needs of local customer. Communicates those business needs to JCI management.

Reviews and approves expenditures for tools, equipment, supplies, materials and additional contract requirements. May assist with preparation of facility budget.

Communicates operating philosophy, objectives and expectations to JCI O&M staff in a continuing effort to build the team.

Manages, directs and schedules day-to-day and long-range activities for assigned properties and ensures that the O&M staff are properly following processes and procedures.

Manages and supervises facility personnel including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of Operations and Maintenance personnel.

May establish process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfactions. May take corrective action to bring about required change and ensure contract requirements have been executed at a level above the specified standards.

Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.

Manages subcontractor specifications, problems/issues, performance and administration.

Provides technical expertise and guidance to O&M staff and manages resolution of complex problems.

Provides the technical and management direction for all Facility Management services and utilizes all JCI resources (i.e. Branch, Procurement, etc.) to reduce costs and increases satisfaction.

Complies with all company policies and procedures and adheres to company standards.

Performs other duties as required.

Bachelors degree in electrical or mechanical engineering or equivalent experience required.Five years of facility management or building operations experience required with three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required.Demonstrate leadership abilities and organizational skills.Demonstrate communication and interpersonal skills.Able to manage and train entry-level personnel.Able to deal with customers and others at all levels.Knowledge of JCI procedures and policies.Must be a team player, committed to working in a quality environment.May require the ability to travel.

Country: USA, State: Washington, City: Tacoma, Company: Johnson Controls.