Job Description
JOB SUMMARY:- Assists in designing, developing, testing, documenting, and implementing software code
- Uses problem-solving and analytical skills to help design, implement, upgrade and support complex application systems
- Gains knowledge of and helps develop groupware environment structures
- Assists in configuring application instances based on user and vendor requirements
- Participates in application coding and building customized structures in groupware environment
- Participates in unit testing of applications, application interfaces and reporting
- Assists users in understanding application functionality, enhancing processes and applications.
- Provides Level 2 support.
- Participates in applying application IT updates and revisions
- Participates in testing systems in QA before deployment in production
- environments
- Participates in creating and maintaining documentation for applications and enhancements
- Supports standardization of documentation and processes within ITS
- Assists Application Analysts and Technical Analysts in resolving break fixes and change management
- Specializes in one or more areas of supporting development within groupware applications
- Additional tasks/responsibilities as defined.
- May require some on-call coverage responsibilities.
Job Requirements
EDUCATION:- Bachelors Degree in Computer Science or related technical field or may substitute an equivalent combination of education and experience.
- 2 years of total IT/application experience preferred.
- Technical knowledge with product/vendor analysis and software support.
- Experience working directly with vendors.
- Knowledge of programming concepts and software development life cycle processes and methodologies.
- Knowledge of database theory and practice.
- Knowledge of ITIL processes preferred.
- Healthcare experience preferred.
- Works with processes with application functionality.
- Works with IT staff and other facility staff on support issues.
- Stays abreast with IT industry best practices and vendor specific application methodologies.
- Works with Lead staff in the growth and development of application IT staff through education, activities and mentoring in support of the software applications.
- Maintains relationships with management and Leads to coordinate daily operations.
- Works with IT staff and facility staff to develop, standardize and maintain documentation.
- Works closely with national groups in project teams.
- Works with Technical Analysts on implementation and upgrades of applications.
- Works with Application Analysts on planning for maintenance releases, problem resolution, and requirements and specification designs.
- Works closely with other technical teams on projects.
- Demonstrates a commitment to service, hospital values and professionalism through appropriate conduct and demeanor at all times.
- Adheres to and exhibits our core values: Reverence: Profound respect and awe for all of creation, the foundation that shapes spirituality, our relationships with others and our journey to God.
- Integrity: Moral wholeness, soundness, fidelity, trust, truthfulness in all we do.
- Compassion: Solidarity with one another, capacity to enter into anothers joy and sorrow.
- Excellence: Preeminent performance, becoming the benchmark, putting forth our personal and professional best.
- Maintains confidentiality and protects sensitive data at all times.
- Adheres to organizational and department specific safety standards and guidelines.
- Works collaboratively and supports efforts of team members.
- Demonstrates exceptional customer service and interacts effectively with physicians, patients, visitors, staff and the broader health care community.
Country: USA, State: Washington, City: Tacoma, Company: Catholic Health Initiatives.
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