Manager of Business Continuity

Post Date:9/4/2012

Coinstar, Inc. (NASDAQ: CSTR), voted one of FORTUNEs 100 Fastest-Growing Companies, is a leading provider of automated retail solutions offering convenient services that make life easier for consumers and drive incremental traffic and revenue for retailers. The companys core automated retail businesses include the well-known Redbox self-service DVD rental and Coinstar self-service coin-counting brands. The company has approximately 36,000 DVD kiosks and 20,600 coin-counting kiosks in supermarkets, drug stores, mass merchants, financial institutions, convenience stores, and restaurants. For more information, visit www.coinstarinc.com.

Manager of Business Continuity

Summary of Key Responsibilities:
- Actively owns and manages Coinstar, Inc.s business continuity program
- Develops, implements, and maintains staffing models, resource plans and budgets to ensure that there are sufficient resources to maintain, operate, monitor and review the BCMS
- Performs annual company-wide Business Impact Analyses (BIA)
- Coordinates with other members of the Information Security and Risk teams to perform integrated risk assessments
- Creates and maintains business continuity strategies which enable Coinstar, Inc. to recover its critical activities within pre-defined recovery time objectives
- Ensures that there is a viable recovery plan and business recovery team in place for each of the critical business processes throughout Coinstar, Inc.
- Monitors business recovery plan development and tracks deliverables from each business recovery team
- Publishes and distributes essential program deliverables to the appropriate team leaders, backups, and other key staff
- Ensures business recovery plans are updated through a formal annual review process or whenever significant business changes take place
- Leads periodic and comprehensive assessments to ascertain program effectiveness
- Develops and provides recovery plan training to ensure continued awareness
- Schedules, attends, coordinates and conducts planned business continuity tests
- Works with Internal Audit to ensure that effectiveness and efficacy of the BCMS are formally evaluated at planned intervals
- Develops and provides BCMS measures of effectiveness and delivers these reports to management
- Establishes and maintains Coinstars Emergency Operations Center
- Works with the Incident Management Team and Network Operations Center personnel to ensure that problems are escalated to disaster event status when appropriate and to allow key personnel to initiate recovery procedures when appropriate

Qualifications & Experience:
- Bachelors degree required
- Minimum 10 years of business continuity management implementation and maintenance experience required
- 5+ years people management experience preferred
- Certified Business Continuity Professional (CBCP) designation preferred
- Deep knowledge of BS 25999 and ISO 22301
- Excellent problem solving and analytical skills including the ability to assimilate information from a variety of sources, analyze and recommend courses of action.
- Project management, financial acumen and proven record of tracking and measuring the effectiveness of a Business Continuity program.
- Ability to influence across organizational boundaries and build strong partnerships
- Demonstrated ability to lead people and develop/coach a team
- Strong client focus and relationship management skills
- Exceptional interpersonal and communication skills
- Approximately 25% travel required

In addition to a rewarding career, Coinstar offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website at www.coinstarinc.com/careers
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Country: USA, State: Washington, City: Bellevue, Company: Coinstar / Redbox.