Application Engineer II Job

Application Engineer II

Job ID #: 21942
Company : Egencia
Location : USA - WA - Bellevue
Functional Area : Engineering
Employment Type : Full-Time Regular
Education Required : Not Indicated
Experience Required : 3-5 Years
Relocation Provided : No

Position Description

Egencia is seeking a highly skilled and experienced Application Engineer who can contribute to the success of our rapidly growing corporate travel business as the owner of all production environments and systems. We need a multi-talented individual who can take the lead on infrastructure design, handle the planning, monitoring and deployment of new features and be the representative of operational expertise on the Product Development Team & throughout Egencia.

Responsibilities :

- Provide proactive engineering and release deliverables, resulting in Products and services with more efficiency, lower risk, and reduced customer impact.

- Have a complete understanding of the Egencia application functionality, system flow, and technology infrastructure

- Develop and demonstrate detailed, proactive ownership for supported systems, including configurations, monitoring and documentation

- Work closely with Product Development counterparts on requirements, solution design, issue identification and resolution, problem solving and planning related to production issues and software releases

- Own the Egencia Application Engineering deliverables within a project, such as Production requirements, Application Engineering design documents, and Release and Implementation plans

- Identify security and performance issues at multiple layers of deployment, from hardware, operating environment, network and application

- Provide feedback and guidance to product development teams on adherence to policies, standards, and operational best practices

- Establish and monitor key performance benchmarks

- Evaluate performance trends and expected changes in demand and capacity

- Provide technical expertise in identifying issues that impact release and service delivery

- Develop and maintain internal documentation.

Qualifications :

- Bachelor-s degree in Computer Science or a minimum of 3 years proven experience designing, implementing and supporting enterprise level transactional eCommerce systems;

- Experience with multi-tiered system operations in high volume transaction environments, including web, application, and database operational support and services;

- Experience with managing and supporting large-scale high volume environments;

- Strong experience in building robust production monitoring and capacity planning;

- Experience driving operational and technical release requirements into the SDLC design phase;

- Constantly alert to opportunities for process improvement through different applications of technology, automation, or other tools;

- Proven ability to operate in a fast-paced, matrixed environment;

- Thrive on tackling new challenges; your approach is to jump in with both feet and -roll up your sleeves-;

- Challenge the status quo to improve the customer experience;

- Adept at building and maintaining strategic relationships with a diverse group of professionals;

- Exceptional written, verbal and analytical skills, including the ability to concisely and accurately communicate to program managers, engineers, and senior management.

- Experience in a large scale Web and/or eCommerce environment;

- Experience with managing and supporting large-scale, high volume, Windows environments required;

- Experience managing environments using Java application servers such as Apache Tomcat

- Knowledge of the following tools an asset: SCOM, Chef, Puppet, Splunk

- Experience working in a 24x7 production environment;

- Experience providing operational support for Microsoft platform and applications, e.g.: Win2K & 2003, IIS 5, 6 & 7, SQL Server, .NET, C++, ASP;

- Experience in related tools & technologies; e.g.: Linux, Unix, Java, Apache

- Experience with load-balancing, SSL acceleration, caching, and content distribution;

- Knowledge of SQL and database design concepts;

- Microsoft and/or Linux certifications.

- Demonstrated ability to develop productive working relationships with partners and team members, and to work collaboratively to troubleshoot and resolve production issues;

- Ability to work independently and to be an effective contributor in a diversified team;

- Practical hands-on experience providing operational support for applications;

- Strong problem-solver; proven ability to sort through complex issues and actively participate in development of alternative solutions or approaches;

- Outstanding organizational, communication, and interpersonal skills;

- Ability to produce results under constraints of time, budget, available expertise, existing applications and infrastructure;

- Must work well within a deadline-driven environment.

- Proven experience with, and deep understanding of, performance tuning;

- Expertise building, implementing and supporting monitoring tools;

About Expedia, Inc.

Expedia, Inc. is the largest online travel company in the world, with an extensive brand portfolio that includes some of the world's leading online travel brands, including:

- Expedia.com-, the world's largest full service online travel agency, with localized sites in 30 countries
- Hotels.com-, the hotel specialist with sites in more than 60 countries
- Leading discount travel site Hotwire-, which offers opaque deals in nine countries on its eight sites in North America and Europe
- Egencia-, the world's fifth largest corporate travel management company
- China's second largest booking site eLong-
- Leading agency hotel company Venere.com-
- Destination services and activities provider Expedia Local Expert-; and
- Luxury travel specialist Classic Vacations-

The company delivers consumers value in leisure and business travel, drives incremental demand and direct bookings to travel suppliers, and provides advertisers the opportunity to reach a highly valuable audience of in-market travel consumers through Expedia Media Solutions. Expedia also powers bookings for some of the world's leading airlines and hotels, top consumer brands, high traffic websites, and thousands of active affiliates through Expedia- Affiliate Network. (NASDAQ: EXPE - News) For corporate and industry news and views, visit us at www.expediainc.com or follow us on Twitter @expediainc. Stay up to date on our latest career opportunities by following @Expedia_Jobs

***This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization. ***

*LI-IY 

Facility: Egencia
Date: Wed, 12 09 2012 00:00:00 GMT
Department: Bellevue
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Country: USA, State: Washington, City: Bellevue, Company: Expedia.