SharePoint Support Engineer at Bellevue

SharePoint Support Engineer-Bellevue, WA-Full Time Opportunity

Our client is the worlds leading SharePoint workflow company, with over 4,000 customers in 90 countries serviced by a global network of high quality partners and service providers. This company delivers innovative software and cloud services that empower organizations to automate business processes, quickly and easily.

Currently were seeking a proactive SharePoint Support Engineer with a passion for customer service to help provide support, problem solving and advice on a range of software products for all internal and external customers. Our ideal candidate pairs technical expertise with an outstandingly positive, ready-to-help attitude. By joining this professional and FUN team in Seattle, you will have the opportunity to learn about world-leading products and play a key role in ensuring the success of sales teams and customers.

Responsibilities will include:

* Providing high-quality phone and email support for products
* Replicating complex customer issues and solving problems
* Providing a conduit between product teams and customers on issues
* Recognizing and communicating product issues to the Development team
* Direct assistance to the Sales team with online product questions and demonstrations
* Providing community and online support in our forum
* Working with customers on case resolutions
* Continually contributing insights to the knowledge database

Required qualifications:

* Proven success in a similar support role in a Microsoft based environment
* Microsoft SharePoint 2013, 2010 or 2007 knowledge and experience
* Intellectual curiosity and a readiness to learn new technologies at lightning speed
* Exemplary verbal and written communication skills
* Commitment to providing an exceptional experience to customers
* Creative and methodical problem solving skills
* General technical knowledge of and passion for Microsoft products and technologies

Highly desirable:

* Experience with business process automation workflow software
* SharePoint administration or development experience
* Microsoft Exchange experience
* ISA, AD, PowerShell and/or WSS / SPS installation and configuration experience
* Windows Server 2003 / 2008 Administration experience

We offer:

* A great place to work
* Competitive salary and benefits
* Cell phone and home internet allowances, based upon role
* Health Plan and 401(k)
* Personal and career development
* A company that genuinely cares about you
* Flexibility to work in the way that brings out the best in you
* The opportunity to do what you love, in an environment that supports you
* Training, support, coaching and development

Country: USA, State: Washington, City: Bellevue, Company: CompuCom IT Workforce Solutions.